Strategic Process Management is the active management, improvement and alignment of business processes to corporate strategy. Shown following are the basic Strategic Process Management steps, that if put in place, will improve the performance of any enterprise.
Business process management is usually treated from two different perspectives: business administration and computer science. While business administration professionals tend to consider information technology as a subordinate aspect in business process management for experts to handle, by contrast computer science professionals often consider business goals and organizational regulations as terms that do not deserve much thought but require the appropriate level of abstraction.
Matthias Weske argues that all communities involved need to have a common understanding of the different aspects of business process management. To this end, he details the complete business process lifecycle from the modeling phase to process enactment and improvement, taking into account all different stakeholders involved. After starting with a presentation of general foundations and abstraction models, he explains concepts like process orchestrations and choreographies, as well as process properties and data dependencies. Finally, he presents both traditional and advanced business process management architectures, covering, for example, workflow management systems, service-oriented architectures, and data-driven approaches. In addition, he shows how standards like WfMC, SOAP, WSDL, and BPEL fit into the picture.
This textbook is ideally suited for classes on business process management, information systems architecture, and workflow management. This 3rd edition contains a new chapter on business decision modelling, covering the Decision Model and Notation (DMN) standard; the chapter on process choreographies has been streamlined, and numerous clarifications have been fetched throughout the book. The accompanying website www.bpm-book.com contains further information and additional teaching material.
Hiring a modeling expert. This method has the business retaining the services of a consultant who specializes in the creation of business process models. Using this approach helps to get models that are properly constructed and can help to understand the business better. While the consultant might not be specifically educated in the field that the business deals in, they will make the effort to learn enough about the business in order to fashion accurate models that achieve the necessary goals.
Reduce cycle time. As the saying goes, time is money in business. The faster your organization is able to complete a specific process, the more money you are likely to make down the line. For example, if you produce a product that is then sold to the retail market, cutting the time that it takes to create that product means you can get more of them to market in less time. Not only should this lead to the possibility of more sales, it can also help to cut product costs by shortening the time that your resources are being used up by this process.
Reduce production costs. This is the big one, and the reason that most businesses will work on business process models in the first place. When a system has been well-designed from the start, it might seem like it is close to optimized. However, as time moves along and new technologies become available, what was once a great process might now be outdated and expensive. In order to save money on your operations and hopefully increase your profit margin, a business process model can be just the right tool to sharpen your current processes and reduce the total cost of production. The possible areas in which cost savings could potentially be realized include lower labor and materials costs.
Business process models are a tool that any organization can benefit from when used properly. It can be advantageous to have employees in-house that are able to create these models, but hiring consultants is also a realistic option when only a few models are needed on a periodic basis. Whatever approach your organization decides to take, using business process models is something that you should consider making part of your long term plans.
All these objectives can only be achieved if the participants and business process analysts develop a important ability: completely understand the strategical goals of the organization, defined by the high management.
Business Process Management for dummies: methodology that aims to improve the business processes, defining each step of it needs to be done to achieve the strategical goals of the organization. Betters all the processes that add value to the business and final product/service, eliminating or automating the other processes.
The traditional ways of managing business processes are changing. Increasingly organisations are connecting teams, streamlining tasks, looking at ways to drive productivity, and reimagining how they work. Small business trends show that modern technology empowers small businesses to be digital disrupters and people disrupters. In other words, the old SME playbook has been thrown out the window.
SMEs must optimise their business process management to reach their full potential. Without a defined blueprint for accomplishing ongoing tasks, SMEs will have difficulty identifying where and how processes can be improved and will most likely be wasting precious time and resources at multiple points along the value chain.
Additionally, poor business process management can lead to a poor employee experience (EX). This often results in frustrated workers and high employee churn rates. Considering the financial impact of lost productivity, recruiting new talent, customer dissatisfaction and making business-critical decisions not supported by data, poor process management can be very costly for SMEs.
To see how connecting business processes can help SMEs grow stronger, faster and wiser, check out our eBook, The Connected Small Business. And for more information about how you can help your SME drive productivity and do more with less, download our eBook with productivity tips.
Business process management (BPM) is a discipline that uses various methods to discover, model, analyze, measure, improve and optimize business processes. A business process coordinates the behavior of people, systems, information and things to produce business outcomes in support of a business strategy. Processes can be structured and repeatable, or unstructured and variable. Though not required, technologies are often used with BPM. BPM is key to align IT/OT investments to business strategy.
In Business Process Management, Kumar argues for the value of looking at businesses as a collection of processes that cut across departments, and for breaking down functional silos. The book provides an overview of the basic concepts in this field before moving on to more advanced topics such as process verification, flexible processes, process security and evaluation, resource assignment, and social networks. One chapter of the book is also devoted to process analytics. The book concludes with an examination of the future directions of the discipline.
Business process management (BPM) is a discipline aimed at coordinating the behavior of systems, people, and information in order to achieve a business outcome. The success metric for traditional BPM is operational efficiency which is made possible through standardization and automation. However, the future of BPM will require improvisation, flexibility, and innovation in order to deliver an increasingly customer-centric experience. Future-oriented BPM will require the support of technology that facilitates multi-language and multi-modeling techniques that empowers employees to service customers by doing the right thing at the right time. The future of business process management is not only holistic, but fully integrated into the business. This means that any tool supporting BPM leaders needs to be able to provide functionalities of visualization of landscapes, applications, processes, and KPIs on a level of abstraction that is easy for management and non-BPM professionals to consume. It is not about limiting BPM leaders, but about integrating their critical knowledge into the business in order to drive value.
Dr. Janne Ohtonen, is an experienced customer experience and business process management specialist, with two decades of experience. He has worked with companies like British Telecom, Pfizer, Apple, IAG Group, Bristol Myers-Squibb, UK Broadband and British Airways. Dr. Ohtonen has also published several books on customer-centric business process management and capabilities.Facebook:
Intelligent Automation advances BPM, Workflow Automation, and Process Intelligence by harnessing the power of RPA & AI/ML technologies, to streamline, automate and optimize end-to-end business processes
Digital Workplace provides a virtual environment where people use Collaboration, Productivity, and Knowledge management tools to efficiently perform business tasks and processes, toward operational goals
Easily and accurately Map, Analyse, Improve and Automate your business processes with PRIME BPM, a powerful cloud-based, plug-and-play BPM software. Whether you are a business user or business process expert, PRIME BPM with the best-of-breed inbuilt methodology and user-friendly interface is designed to meet the unique requirements of both the user groups. Based on powerful methodologies, such as BPM, Lean, Six Sigma, Value Stream Mapping and more, PRIME BPM has helped hundreds of leading organisations achieve their business objectives.
Discover, measure and analyze your business processes to continuously improve performance. Know the variants and where the bottlenecks are to effect change. Ensure adherence to legal regulations and continuously track how well KPIs are being met or better yet exceeded. 2b1af7f3a8